Privacy Policy
At Localdo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, phone number, and business details such as your business name, address, and category.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, browser type, device information, and IP address.
Order and Booking Data
When customers place orders or book appointments through your storefront, we process the related transaction data including customer contact information, order details, and scheduling information.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Localdo platform
- Process transactions and send related notifications
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address fraud and security issues
3. Information Sharing
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Service Providers — We work with third-party companies that help us operate our platform (hosting, email delivery, payment processing).
- Legal Requirements — We may disclose information if required by law or in response to valid legal processes.
- Business Transfers — In the event of a merger, acquisition, or sale of assets, user data may be transferred.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS), secure password hashing, and regular security audits. However, no method of electronic transmission or storage is completely secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting our support team.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Export your data in a portable format
- Withdraw consent where processing is based on consent
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes. Analytics cookies may be used to understand platform usage in aggregate.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].